Shipping & Payment
How long does delivery take?
Our shipping times are usually 8–20 business days and consist of two parts:
Processing Time:
1–3 business days for processing (order confirmation, customization, quality check, packaging).
Shipping Time:
7–17 business days for delivery (depending on destination, including transit from the international shipping center to your doorstep).
You can track your order at any time via our “Track Order” page (found in the top menu), and feel free to contact us if you have any questions.
Payment Options:
We offer the following payment methods:
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VISA
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Mastercard
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EPS

Contact Information
Customer Service hours:
Monday to Friday | 09:00 - 17:00 (EDT)
Weekends | 11:00 - 16:00 (EDT)
Pinocchio Commerce Limited
Unit 1005, 10F Boss Commercial Centre
28 Ferry Street, Yau Ma Tei
Hong Kong
Contact:
Email: info@veloura.us
Company Registration:
Registered in: Hong Kong
Registration Number: 77645617